Registered Master Builders Association

I am a proud member of the Master Builders Association. They have been really supportive of me and my business since its inauguration. The guarantees offer our clients on their projects the assurance they are looking for when taking on some of the biggest decisions and commitments of their lives.

A few of our clients have used Easylive Homes as their builder and have positive feedback. Ding in particular has been very helpful throughout the build, providing information as needed and arranging client inspections on site to keep clients informed of the progress.

I gave Master Builders one star as there isn't anything lower. This is nothing but a "Boys "Club" that anyone can join upon payment of a subscription. The service, and I use the term lightly, that we received for our new house build was nothing short of abysmal. The contracted company, Sun Structure Homes run by Garry Phillips, ex Master Builder President, went into Receivership three months into the job leaving outstanding debts with subbies that we had paid him for. When we approached Master Builders they didn't care. I raised the matter of having a Master Build Guarantee but they still didn't care as he hadn't lodged it, in spite of us paying him the fee. So in addition to walking away with the deposit and the first progress payment and the Master Build Guarantee fee we had nothing. Needless to say from our perspective Garry Phillips is not to be trusted and Master Builders stance in this matter did nothing to inspire confidence in their organisation. We eventually paid the lead contractor additional money to manage the project. He was another Master Builder cronie and I ended up managing a lot of activity myself. I don't believe that all Master Builders are bad but in my experience I haven't met a good one. Do your due diligence and insist on talking with previous customers.

A con alright. On top of the ridiculous fee to transfer the policy they also have a clause in their terms that can get them out of just about anything - the clause being 'reasonably discoverable'. In my case I had showers that were not built correctly. They are saying that I should have picked this up before buying the new home. To do this I would need to lift the tiles, membrane and scree during an open home!!! What an absolute joke. This is the worst clause I have ever come across in any companies terms.

Thanks one of the register master builder - easylive homes. They have provided fantastic service to help me build my new house. Highly recommend as they were focusing into very details even I couldn’t recognize. This is my first time to build a house, I had thousands of questions at the beginning, and they were so patienced to clarify all my questions and concerns. Thanks again, the master builder is trustworthy.