Allworks Limited

Allworks completed a large landscaping project for us which we are very pleased with - an awesome, hardworking team. We already had a design figured out so we didn't get them to draw up a design for us - so can't comment on this aspect. The project included levelling out a large amount of our section and adding a lime chip patio and poured concrete slab. They were really helpful when we needed to make decisions, giving good advice. We had a slight issue where there was some water pooling in a corner of the concrete slab. When we raised the issue, it was dealt to swiftly and they came back a few times to check on it. They also came back a bit later to add some finishing touches which was appreciated.

Allworks is the worst business I have ever dealt with. They did some designs for us and gave an estimate of $550k for the landscape work. We were astounded that a business would expect someone to pay that for a landscaping project. I asked them about this and they said that it was their operating model. We were expecting them to take into consideration budget when working with us on a design, however they seemed to be focused on making a profit that meeting customer needs both in terms of design and affordability. After receiving this hefty quote we tried to work with them to reduce down the costs. After working with them for some time, they sent us a bill for $10k unannounced. I would have thought that they could have let us know of a fee estimate before going on to continuing to work with us on downsizing the project. We decided to pay the bill and not work with them anymore. My view of Allworks is that they are a profit hungry business who doesn't care about people. I was traumatised by the experience and have found it very hard to commission anyone else to do work like this for us.

We have found Allworks to produce good, quality work. They have good ideas and are very efficient. Bernie and his team delivered an excellent build of a slatted fence. They had good practical suggestions, were friendly, helpful and a pleasure to work with. We required no design work from them - just a fence build. We've used them before for wooden decking, sleeper steps and other landscaping work and were extremely pleased with what they did. They were willing to negotiate on their original quote. We would use them again, but watch those dollars!

A picture speaks a thousand words!! Everyone can tell just by looking at these pictures, how the entire project doesn't work. It has some of the elements that we asked for but overall it looks unprofessional (cheap and like it has been rushed out). Additionally It's lack of ideas, harmony, and connection with the existing spaces are only a few of the monstrosities that can be seen. In other words, it just looks like a massive big mistake!!! Something that a even a preschooler could design with a little bit more soul and personality in it. After his third attempt (it was slightly better but still very very ugly), we were left speechless when the only two options we were left with were to accept what we were given and proceed to pricing or carry on with further changes at an hourly rate. Now I understand that time is money and everything but why on earth would I agree to pay someone $110+ hourly (not the actual but the average for the industry) when I am already dissatisfied and horrified by what's been produced so far? To get even more expensive monstrosities??? And why would I go ahead and price a design I already hate??? To inflict more pain on myself and have to look at that for the rest of my life? To cut this long story short we paid the remaining balance for the concept and decided to end the relationship with this company and share the story in the hope that it can help someone else make an informed decision.

I wanted to take a moment to thank Aaron, Dave, Bernie and your team for the outstanding work you all did on our property. The paving looks fantastic! the artificial turf in the baseball batting box is perfectly laid, and the planter box and paneling in the carport has completely transformed the space. Aaron & Dave’s attention to detail and craftsmanship really stand out, and we couldn’t be happier with the results. It’s clear they take great pride in their work, and we are so pleased we chose Allworks for this project. We look forward to enjoying our new outdoor space for years to come, thanks to all your hard work. Please pass on our thanks to the whole team. Nath & Michelle